Manage your plan
- A full administrator opens Billing to change the plan or payment details. Plans differ by price and active-worker allowance; all include the same features.
- Inactive workers do not count towards the active-worker limit. A scheduled downgrade must fit the lower allowance.
- Upgrades apply after the proportional payment succeeds. Downgrades take effect at renewal.
Renewal, cancellation and access
- Cancel renewal in Billing to stop the next renewal. Access continues until the current paid period ends.
- Cancellation does not automatically refund the period or immediately delete records. See the Terms and Privacy pages for details.
- If payment fails or a trial ends without a subscription, operational access pauses; Billing remains available to resolve it.
Still need help? Contact support. For pay, allocations or approval decisions, contact your company administrator.