Submit the correct invoice
- Review your invoice period, eligible work and required personal/payment details. Submit the worker invoice when ready.
- If your company enables automatic invoicing, generated invoices go to the administrator for approval. Generation is not approval.
- If you cannot submit, check the displayed message and ask your administrator about work awaiting review or already included in an invoice. Do not create a duplicate.
A payment has not updated
- Sending an invoice or approving it does not mean money has been transferred.
- An authorised accounting user can check payments in the connected provider. Verified full settlements may update automatically; partial/multiple CIS payments, credits or mismatches need review.
- Ask your company about actual payment dates. TradeCore does not pay workers or run payroll.
Still need help? Contact support. For pay, allocations or approval decisions, contact your company administrator.