Before travelling
- Open TradeCore online so assigned jobs download onto the device you will use. Saved jobs remain available for up to seven days.
- Check that the jobs you need are available before relying on offline access. New allocations require a connection.
What works offline
- Previously downloaded jobs support Start/Finish and supported pricework actions. The original tap time and available location are kept with the action.
- Photos, notes, new allocations and invoice changes require a connection. Maps may also need connectivity.
Reconnect and sync
- Reopen the app online or choose Sync now. Check that waiting actions have synced. The manager cannot see actions still stored only on your device.
- Do not clear browser/app data, sign out unnecessarily or reinstall while actions are waiting. Contact support if an action continues to fail.
Still need help? Contact support. For pay, allocations or approval decisions, contact your company administrator.